Recommendation Engine

Social27 Playlist delivers curated, personalized content recommendations to your customers

Customers expect a personalized experience that surfaces the right product or service at the right time for them. Meanwhile, users who spend their time searching and waiting for access to content are far from purchasing decisions. This presents hurdles for companies trying to keep up with their competitors who can and are offering these experiences.

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The Social27 Playlist analyzes user behavior to deliver curated, personalized content to your buyers. Putting the right product or service in front of the right users reduces friction in the sales chain and enhances the customer experience.

As a buyer interacts with your content, they inadvertently tell you what they want without giving it a thought and are provided the most relevant content to them. This both enhances the customer experience and gives you valuable insight into what your buyers are interested in.

Up to 35% of Amazon’s sales are generated by their recommendations

Give your customers what they are looking for with personalized content recommendations. Social27 Playlist can help you:

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Qualify leads

Intelligent Q&A analyzes buyer intent and qualifies your leads

Set up sales meetings

The AI assistant invites sales reps into the chat or sets up meetings based on customer and sales rep calendars

Tailored conversations

Sellers tailor their conversations based on content engagement signals provided by the AI Assistant

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