Less than 10% of customer conversation are documented in a CRM Social27 Conversational Intelligence ingests and documents all your sales conversations from customer calls and emails. Thus unlocking insights that accelerate and close sales.
Social27 Conversational Intelligence identifies positive and negative sentiment, tracks your keywords including competitive mentions, and you can search, score, rate and annotate the conversation. All of this so that leaders can identify areas of improvement and you can train your sales force to be top notch in landing their deals.
Never let customer conversations slip through the cracks, capture-ingest-document
Deep actionable insights for a holistic view of what closes deals and what doesn’t
Replicate the success of outstanding sellers and close deals faster